HR Specialist with Greek

DEUTSCHE TELEKOM SERVICES EUROPE –  ROMANIA

 

Ideal candidate:

  • Advanced Greek language knowledge (oral and written)
    • Customer service focus and strong interpersonal skills required
    • Listening skills
    • Reliability
    • Strong analytical and problem solving skills
    • Strong verbal/written skills and attention to detail
    • Ability to consistently deliver high quality customer service in a professional manner
    • Taking initiative in a proactive manner to improve own and team work practices
  • Job description:
    • Answers employee, manager or candidate inquiries using the Knowledge tools and system available at the Front Office
      • Forwards employee inquiries to Tier 2 specialists when specific, in-depth functional knowledge is required
      • Completes simple Human Resources and Payroll related transactions
      • Documents and follows up all employee inquiries, issues and transactions
      • Recognizes unusual events or consistent problem areas and work with Team Lead to resolve
      • Works as a team member focusing on customer service
      • Suggests methods to update, simplify, and enhance processes, procedures, and technologies
      • Assists with the implementation of programs, policies, and services provided by the HR Shared Service by acting as an employee’s first line of contact
      • Performs review of Frequently Asked Questions to identify steps needed to answer customer inquiries
      • Supports in the development of Frequently Asked Questions based on the identification of updates or new requirements

     

    Benefits:

    • Motivational financial package
    • Meal tickets
    • Medical insurance
    • Opportunities to grow and develop in a start-up environment
    • Dynamic and multicultural working environment
    • Great training opportunities
    • Transportation

    Please apply for this position by sending your CV at careers@telekombs.com or Cristina.chiriac@telekom.com

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